Warranty Policy

HVAC Source Incorporated, doing business as HVAC Saver, provides this Warranty Policy to explain warranty information for products purchased through our website.

This policy is intended to provide general guidance regarding manufacturer warranty coverage and does not replace, modify, or extend any manufacturer warranty. Warranty eligibility, coverage, duration, limitations, and exclusions are determined solely by the applicable manufacturer and its warranty documentation.

Business Information

Business Name: HVAC Source Incorporated, DBA HVAC Saver
Business Address: 23008 SE 380th St, Enumclaw, WA 98022
Email: Sales@hvacsaver.com
Phone: +1 425-295-2619
Business Hours: 9:00 AM to 9:00 PM PST, Monday through Sunday

Manufacturer Warranty Coverage

Many eligible HVAC systems offered by HVAC Saver may qualify for a 10 year limited parts warranty, provided the product meets the applicable manufacturer requirements, including registration within 60 days of installation, where required.

Warranty eligibility, coverage, duration, and exclusions are determined solely by the applicable manufacturer and the warranty documentation provided with the product.

Warranty Requirements

To qualify for applicable manufacturer warranty coverage:

• the system must be registered within 60 days of installation, where required by the manufacturer
• installation must be performed by a certified HVAC technician
• installation must comply with all applicable local, state, and federal laws, regulations, and building codes

Failure to satisfy these requirements may reduce, limit, or void available warranty coverage.

Scope of Warranty

The manufacturer warranty applies only to eligible products and covered parts as defined by the applicable manufacturer.

Unless specifically stated in the manufacturer's warranty documentation, warranty coverage does not include:

• labor costs
• shipping or freight charges
• diagnostic charges
• installation or reinstallation costs
• routine maintenance
• misuse, neglect, abuse, accidents, or improper operation
• improper installation
• failure to follow manufacturer instructions
• damage resulting from external conditions or events beyond normal covered use

Registration Responsibility

The customer is responsible for ensuring that the product is properly registered within the required registration period, unless otherwise agreed in writing.

Failure to complete product registration within the required timeframe may reduce or eliminate available warranty coverage.

Customers should retain all relevant documentation, including:

• proof of purchase
• installation records
• technician or contractor information
• registration confirmation, where applicable
• model and serial number information

Warranty Claims

If you believe your product may qualify for warranty service or warranty parts coverage, please contact HVAC Saver for assistance.

Please include:

• full name
• order number
• product name and model number
• serial number, if available
• description of the issue
• installation date
• installer information
• any available photos or supporting documentation

HVAC Saver is happy to assist customers with warranty related questions and documentation. However, all warranty claims, approvals, and available remedies are determined solely by the applicable manufacturer under its warranty terms.

No Additional Warranty

Except as otherwise required by applicable law, HVAC Saver does not provide any separate or additional warranty beyond the applicable manufacturer warranty.

Any implied warranties, where applicable, are limited to the maximum extent permitted by law.

Contact Information

If you have questions about this Warranty Policy or need assistance with a warranty related matter, contact:

HVAC Source Incorporated, DBA HVAC Saver
23008 SE 380th St
Enumclaw, WA 98022

Email: Sales@hvacsaver.com
Phone: +1 425-295-2619
Business Hours: 9:00 AM to 9:00 PM PST, Monday through Sunday